Hotel Ibis Glasgow City Centre

moiradunworth

31 Mar 2017

Accessible both physically and in attitude

5

5

Date of visit: March 2017

I am a carer or friend of a disabled person. I have experience of challenges around: moving around

Overall Rating

Excellent

This hotel is close to Charing Cross train station. While the pavements in the vicinity are poor, the hotel itself is very accessible. The staff are the main asset. They are so friendly and helpful that they will find anything you need. Everything was easy here. It is not a luxury hotel but is a lot more accessible and welcoming that many more expensive places. Each floor has an accessible room, not large but perfectly adequate with good bathroom facilities. Good lift access. We will definitely return.

Disabled Access In and Around

Excellent

Flat, wide front entrance, good lift access. Only problem is the pavements but that's not the hotel's fault!

Parking & Transport

Good

We arrived by train and that was close by but the pavements in the area are in poor condition and there was not always a dropped kerb. We didn't have a car so I can't comment on parking.

Accessible Toilets

Excellent

In the bedroom, the loo was fully accessible, with a non-slip floor, which is helpful. There is no toilet on the ground floor but there is one on the first floor (lift access) which is convenient.

Staff

Excellent

The staff were terrific. Nothing was too much trouble and they were friendly and helpful throughout our stay.

Additional Information

Highly recommendable