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    House of Fraser

    Lincoln

    Surprisingly roomy

    2.5

    Date of visit: February 2015

    I have experience of challenges around: moving around

    Overall Rating

    Rating Emoji

    Average

    Store is split over a few floors and they have tired to make it accessible - would have been nice to have got in to cafe.

    Disabled Access In and Around

    Rating Emoji

    Average

    Though a bit of a puzzle I like they've tried and that at least you can get around the store mostly!!! Would have been nice for a ramp in to cafe.

    Parking & Transport

    0

    N/A but nearby on street available

    Accessible Toilets

    0

    n/a not seen or asked for

    Staff

    Rating Emoji

    Good

    Staff throughout store and concessions seemed very aware, polite and helpful. Offering alternative routes/lifts around

    Additional Information

    Very pleased with staff and general store layout. Doors ( main ones on high street) seemed stuck and the access switch to doors in operational. With a little thought I'm sure cafe could be made accessible.

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