HovertravelQuay Road, Ryde, PO33 2HB, United Kingdom | 0345 222 0461 | Website
This review is especially helpful for those who have or use the following: Wheelchair
I would like to say a huge thank you to all of the staff at Hovertravel for making my crossing to visit friends on the Isle of Wight so smooth! I struggled with understanding the timetables ensuring my bus and everything correlated so I called and dealt with a lovely girl on the phone who gave me all of the timings etc, even ones for my bus to ensure I got the right one and covered me for any delays etc. Upon arrival there was electric doors so no hassle trying to open doors etc, the counter was a good height for my wheelchair and the staff were all so helpful. I had someone even carry my bags on for me, direct me up the ramp onto the Hovercraft and they radio'd to the other side to get them to help me off again! I couldn't have had a smoother crossing, much better than when I used Wightlink in the past would thoroughly recommend.
Transport & Parking
Public car park straight opposite Southsea
Ramp and no steps, fantastic.
Easy to find and accessible in Ryde for me. Not sure on Southsea side.
Scan staff could have been more friendly.
Anything else you wish to tell us?
Loved the whole experience, could not have asked for more.
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