Compact accessible stay in Edinburgh
4
4
Date of visit: June 2026
I am a disabled person. I have experience of challenges around: accessing toilets and moving around.
I use or have experience of: disabled toilet, wheelchair
Overall Rating
Good
This was my first experience of staying in one of Premier Inn’s hub hotels. They offer smaller rooms and can be more affordable than their other hotels. I enjoyed my stay here and particularly liked the touchscreen panel that controlled the lights, temperature and other features in the room which was really handy. I use a fairly small and compact wheelchair and I think if you use a powerchair or any larger aids you might find the accessible rooms at these hotels to be quite cramped.
Disabled Access In and Around
Good
The main entrance to the hotel had automatic sliding doors leading into a porch area and then another automatic sliding door leading into the main reception area. There were self-service screens where you could check in without assistance from staff and to the left of them was a reception desk where there was always a member of staff available to help. There were low tables and sofas alongside this check-in area and behind that area was a bar and restaurant space with standard height tables and moveable chairs and a bar at the very end. They offered a limited menu of food items throughout the afternoon and evening. There were also free tea and coffee facilities in this section. Once checked in I had to swipe my room key at a heavy fire door to get to the lifts. It was very difficult to manage this on my own but I was helped by staff every time I had to navigate this door without even having to ask. There were two lifts which travelled to all the floors of the hotel. The lifts had mirrors on the back wall, tactile buttons, and a grab rail on two sides of the lift. Most of the hotel had carpet flooring but I didn’t notice much resistance when I was pushing my wheelchair along the corridors. Once I reached my floor the lighting in the corridors was quite dim. The hotel room doors were quite heavy and opened inwards. Inside, my accessible room door had two peepholes at different heights, so I could use it from my wheelchair. There were two lowered coat hooks by the door and a small shelf where there was also a hairdryer. Next to this was a long mirror which had a small amount of hanging space, with hangers, behind it. There was then a pull-out desk which came down from the wall and the hotel menus and a water bottle had been left there. Next to that was an armchair which was in front of a tall window. The window had a roller blind and the chain was looped and hung quite low. However, the chain broke when I tried to lower it on my first night and it meant I had to resort to keeping it shut the whole time as I could no longer reach the end of the chain to open it again in the morning. The bed was located opposite the pull-out desk and armchair. It was a very wide bed and it was connected to the wall on the far side. There was a very small amount of space at the end of the bed but otherwise there was only one side that I could roll up to and transfer onto the bed. There was a TV on the wall at the end of the bed. There were also two touchscreen panels at the head of the bed, one on either side, which were the controls for the rooms lighting, temperature and other features. There was no space below the bed to be able to use a hoist. The bathroom had a sliding door and led into a wet-room style shower with a pull-down shower seat. The toilet had a height-adjustable grab rail on the side of it. The sink was opposite the bathroom door and had a large mirror above it. There was some space to roll beneath the sink and some surface space to the right of the sink to store any toiletries you might have. There was a red emergency cord hanging freely in the bathroom too.
Accessible facilities: Lift to all areas, Step-free entrance, Seating at regular intervals, Step-free access to most areas
Parking & Transport
Good
I travelled to this place by walk or wheel
This hotel is very close to Haymarket station, roughly 400 metres away from the hotel. Haymarket tram stop is also nearby, around 450 metres from the hotel. The West End tram stop is also nearby, just 350 metres away. There are some bus stops close to the hotel. There is one directly opposite the hotel, where the buses 2 and 60 stop. There are even more bus stops just around the corner on Atholl Place. The hotel doesn’t have parking and they recommend travelling to the hotel via public transport. They say on their website to call them if you were looking for the closest available parking options. One option nearby is Q-Park Capital Square which is a public, paid car park that is roughly 700 metres from the hotel.
Staff
Excellent
The staff were really friendly and very helpful. Often coming to assist me with heavy doors without my having to ask for help.
