Excellent exeprience
5
5
Date of visit: June 2021
I have experience of challenges around: moving around
Overall Rating
Excellent
The Distilery is accessible to a wheelchair user, including a toilet and a car park space, with a ramp inside. There is plenty of room to move around. The staff are excellent. Friendly and welcoming. We did the Gin Making experience, and found Carys really good. You can't reach the top of a still in a wheelchair, but Carys was on hand to assist. She was very attentive, without being over fussy - she got the assistance required to a wheelchair user just right.
Disabled Access In and Around
Excellent
Difficult to fault really, Plenty of room inside, plus a large accessible toilet.
Parking & Transport
Good
We drove there, and there was one disabled space near the ramp to get in. It could be slightly better marked, and maybe there could be a second or even third disabled spaces added.
Accessible Toilets
Excellent
There is only one unisex toilet, but it is accessible. There is loads of room to move around inside.
Staff
Excellent
Can't fault them. Carys and Jasmine were friendly, welcoming, informative - excellent !
