John Lewis John Lewis

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John Lewis

300 Oxford Street, London, W1A 1EX, United Kingdom | 020 7629 7711 | Website
188
259 likes

259

Excellent accessibility, brilliant staff

5

1 like

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This review is especially helpful for those who have or use the following: Powerchair

Overview

Excellent accessibility into and throughout the shop, plenty of lifts.

Transport & Parking

0

N/A

Access

5

Excellent in every way.

Toilets

4

Accessible toilets on third, fourth and fifth floors. But: (i) There is no signage telling you where the accessible toilets are, whereas there is plenty of signage pointing you to the 'normal' toilets. (ii) Far more seriously, in two of the accessible toilets, 3rd and 4th floors, I found the red emergency cord tied up so that the end of it was about five feet above floor level. This means that anyone who falls over and is stuck on the floor cannot summon assistance. Very very silly and dangerous.

Staff

5

Not five but *six* stars for staff - they are keen to assist in any way, and are always friendly, nothing is too much trouble. Brilliant.

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