Wheelchair in Dubai
4
4
Date of visit: June 2013
I have experience of challenges around: moving around
Overall Rating
Good
Pure luxury with hassle free vacationing and access for everyone!
Disabled Access In and Around
Excellent
Never had to open a door as staff are always there to help, although not intrusive. Automatic doors are very wide, ramps to all areas within the hotel. More ramps and lifts than there is steps in the complex. Private beach access meant wheelchair users could go to the waterfront. Lifts are available to all floors and staff are able to help with luggage immediately on arrival.
Parking & Transport
Excellent
When staying more than three nights in the club rooms, chauffeur driven cars are supplied. Wheelchair accessible vehicles are available on request (including taxis and vans for transfers)
Accessible Toilets
Good
Public Toilets/ those in the lobby or dining areas are all spacious and have handrails near toilet for transfer.
Staff
Excellent
All staff are ever so helpful towards every guest that enters the hotel regardless of ability. Upgrades or adaptions upon arrival if you find your condition or illness prevents you from enjoying your stay can be arranged and staff are more than happy to help.
Additional Information
I am very much looking forward to coming back to Jumeirah Zabeel Saray this summer on the 30th of June till the 5th of July!
