Incredible 5* luxury hotel, but listed status compromises accessibility improvements
4
4
Date of visit: March 2026
I am a disabled person. I have experience of challenges around: moving around
Overall Rating
Good
Incredible 5* hotel. Only accessibility difficulties were 1.as a listed building on Charlotte Square, entrance has to be up steps. They put down a ramp, but there is no level entry 2. Accessible rooms have a bath, so not suitable for wheelchair users. (The George, on George street has accessible rooms with roll-on showers) Otherwise, an exceptional stay. Room big, decor cool, building amazing As an integral part of it (but people not staying can go too) is Baba, it’s restaurant. Exceptional. Middle Eastern food. Not 1 plate per person. You share everything We really enjoyed our stay
Disabled Access In and Around
Average
Once in ok, but entrance requires temporary ramp
Parking & Transport
Good
Private car parked just round corner on George Street with blue badge
Accessible facilities: Public or on street parking
Staff
Excellent
Very good, everyone.


