Disabled Traveller at a very good Cantonese restaurant
4.5
4.5
Date of visit: July 2024
I am a disabled person and a carer or friend of a disabled person. I have experience of challenges around: moving around
Overall Rating
Excellent
This is a small but pleasant enough Chinese buffet style restaurant, serving very good and a wide selection of Chinese food, all brought to your table. Although small, it’s cosy enough, well kept, clean and comfortable. There’s not a lot of room, and wheelchairs have limited areas, so let them know when booking. You pay in advance, as soon as you arrive and have sat down, so bear this in mind. The food is very good, and it’s served buffet style but all dishes are ordered at your table, and then food brought to you. WE RECOMMEND YOU TRYING THE FULL BUFFET ORDER, this way you can eat as much as you want, just start by ordering starters but bear in mind, what one orders that item will be provided for the whole of you at the table as well. So just order something you all fancy, and share it out ( SEE OUR STARTER PHOTO ) Your main course, and all your own courses after this is served for an individual, but just order a small course at first, then after enjoying this, order another course, then after this, order another course. We managed five orders once, but my goodness we were full. This way, the food arrives nice and hot, it’s a quick service, but the staff wants you to enjoy your visit, and will go all out to get food to you quickly, be grateful, they want every table to be served quickly. This doesn’t suit everyone, but we prefer it this way, a little small order at a time, and if you have booked the full buffet style, you get so much for your money, this is value we can assure you, but it’s a lot of food you can enjoy. The toilets are plain and simple, but of no use to a disabled person, as our review below tells you why. All in all, this is a fine Chinese restaurant, we find they are so helpful, and will do all they can to support you. Enjoy.
Disabled Access In and Around
Average
A ramp will lead up a slight slope into the restaurant, and chairs can get in, but as it’s a small restaurant, there are limited places for wheelchairs, so advice them when booking so that they can help you.
Parking & Transport
Good
On the right of the restaurant, they have their own small car park, with just a few feet to walk to the ramp taking you up into the restaurant. (See our photos) PLEASE REMEMBER TO ENTER YOUR CAR REGISTRATION NUMBER WHEN ARRIVING INTO THE RESTAURANT. If you forget, you will face a charge off the usual parking companies. A time limit of 2 1/2 hours are stated to be in the restaurant, but this is enough time for you to enjoy your visit. Most chairs can get in quiet comfortably, and they will do their best to make a disabled person welcomed and at ease
Accessible Toilets
Bad
Sadly, the toilets are of no use if you cannot get down two high steps on your own. Then the cubicle is small and of no use to disabled person, so bear this in mind.
Staff
Good
We have always found the staff to be pleasant enough, and hard working. They like to keep on top of you, so that you do not have To wait to long, in fact, we find them personally very kind and willing, although some complain it’s to fast a service, but it suits us very nicely.
