Partially wheelchair friendly
2
2
Date of visit: October 2017
I have experience of challenges around: moving around
Overall Rating
Poor
Although the main body of this hotel is wheelchair friendly and the staff and food are lovely the bedroom I was allocated as being wheelchair friendly is definitely not. The room did not provide enough space to move freely, the walk in shower was not good for someone dependant on a wheelchair, the toilet was far too low, the sink was too high and there was only one grab rail beside the toilet. Also the bed was so high I had to be manhandled up in to bed and required to wake my husband up twice during the night to get me back into bed. This I was told was the only room suitable for disabled wheelchair users. The room would possibly suit ambulant disabled people.
Disabled Access In and Around
Excellent
Ramps were in place to access the rooms and then the access to the hall, bar Restaurant and bistro was all on the level.
Parking & Transport
Good
We parked right outside our room as the host is set up as part motel. Access to the room was via a ramp at the end of the car park and along a covered path.
Accessible Toilets
Bad
Loo in room was below average height definitely not good for disabled with only one grab rail. Wash hand basin was normal height but too high for someone in a power wheelchair.
Staff
Excellent
All staff were lovely and most helpful.
Additional Information
As the hotel was in a pretty remote part of Scotland. There was not much choice of accommodation.
