A bygone age
5
5
Date of visit: October 2014
I am a disabled person. I have experience of challenges around: moving around
Overall Rating
Excellent
The Canal Museum really does understand accessibility and goes the 'extra mile' - loved the Braille panels, the accessible information books, and the attention to detail for making a wheelchair user's visit inclusive.
Disabled Access In and Around
Excellent
From arriving at the reception through to going up to the exhibition, out to view the canal basin and admiring the artistic canal ware it was good. The people at reception explained the accessible route. It was easy to use the platform lift to the first level and the standard lift to the upper level. There was plenty of room to get around and see everything. An automated door lets you out to the canal side to see what's happening afloat. There were several Braille panels, information books at wheelchair height, great diagrams and a general feeling of being welcome as a wheelchair user!
Parking & Transport
Good
Very close to Kings Cross Station. Buses run nearby and some on street parking. And of course, you could arrive via the Canal.
Accessible Toilets
Excellent
There is an accessible toilet in the foyer area. A wide door open outward, there's a good space, everything in reach and spotlessly clean.
Staff
Excellent
Top marks to the two staff we spoke to who explained where to go, how to use the lifts, and made us feel welcome.
Additional Information
It was quite obvious that a great deal of thought had been put into making the museum visit an inclusive experience. It's a great example of what can be achieved! Certainly somewhere I'll visit again and tell friends about.
