High in the sky ...
This review is especially helpful for those who have or use the following: Powerchair
Looking at the London Eye it was hard to believe that you could take a powerchair on board. Lots of questions came to mind like how do you get on, is there space and can you see enough?
Transport & Parking
To get on the Eye you purchase a ticket in advance or as we did, simply turn up. There were large queues in the ticket office so we enquired how to get accessible tickets and were directed to a separate desk. Tickets in hand we went to the wheel where we were directed a different way so we didn't have to wait too long. Two long ramps lead up to the wheel's entrance point where you wait. You will be told which pod to use and the stewards will put an access ramp down and help you board. Once in there's bags of space and the glass sides make viewing easy. the trip took around thirty minutes.
There are large accessible toilets in the booking hall. Staff will help with directions as they are tucked away around a corner.
The staff throughout our experience were great. The booking hall staff helped us by directing us to a dedicated ticket point to buy our tickets, others helped us minimise the wait in the queue, and the boarding team made getting on and off seamless.
Anything else you wish to tell us?
If you don't mind heights it's a great way to see London.