Comfortable and friendly hotel
5
5
Date of visit: February 2019
I have experience of challenges around: hearing and moving around.
Overall Rating
Excellent
Very friendly and helpful staff. We were allocated two rooms on the second floor close to the lift. My father’s room was fully accessible with a large lobby and walk-in shower. He was able to use his scooter to access the room and transfer onto his walking frame for moving around the bedroom and bathroom. Breakfast is particularly good at this hotel with fresh ground coffee, a lovely buffet and choice of food cooked to order.
Disabled Access In and Around
Excellent
Lifts easily available from Stephenson Street and level access through the arcade to New Street.
Parking & Transport
Average
Parking available but we did not use it
Accessible Toilets
Excellent
All as expected
Staff
Excellent
Staff could not have been more helpful.
