Overview

This hotel was not very well thought of for a wheelchair. Yes they did have ramps and very small lifts. Getting to the main reception is over a gravel path (not good for a wheelchair). Getting to the accessible room. You need to go back out and down the gravel path to cross a road to get to another part of the building to get the lift to the room. Once in there the room furniture is very dated and damaged. Plenty of turning space in room. Lamp switch is a step on button. Behind a chair... bathroom ok apart from not being able to use the shower as this was in a bath. We asked for an executive room. This was far from executive. I would get a better room with a premier Inn. To get to the restaurant was fine. Along the first floor. A set of 5 steps with a lift. Through the corridor another 5 steps with lift. Food was lovely and staff attentive and polite.

Transport & Parking

Plenty of disabled parking

Access

Toilets

Plenty of room for a wheelchair and grab handles. The let down was the shower over the bath which was unable to use. No wet room

Staff

Very polite

Anything else you wish to tell us?

For it being a 4 star hotel the furniture in the accessible room was very dated and damaged. We will not be returning to this hotel. Would be better value for money staying in at the high range holiday complex. We stayed in this hotel a year ago and will be returning to the High Range for any future stays.