Manchester Airport

snackattack

19 Jun 2025

Pleasantly surprised

4.5

4.5

Date of visit: April 2025

I have experience of challenges around: moving around and understanding.

Overall Rating

Excellent

Things went pretty smoothly. I booked assisstance in advance as I need the aisle chair, and to book my wheelchair at the gate and it was easy to find the assisstance desk when I arrived. Going through security was pretty quick and easy, they patted me down and swabbed me and didn't make me get out of my chair. And assisstance arrived to help me board at the gate. Most importantly, my wheelchair was not damaged in transit!

Disabled Access In and Around

Good

There are plenty of lifts, I was able to get to everything I needed. It was busy in places but staff were helpful in navigating or bypassing this.

Parking & Transport

Excellent

I came by train and the staff were great at assissting me off. It's a long walk to some of the terminals but it's mostly covered so you don't get soaked when it's ineveitably raining.

Accessible Toilets

Average

There was a changing places and a couple of accessible toilets. The changing places wasn't radar key, you had to call a staff member which isn't great in a rush. Also there are not enough accessible toilets, and I waited 10 minutes for one as someone was using it to pray. The airport really needs to create more accessible toilets or more prayer spaces to avoid this. The toilet I did use was okay and I had space to side transfer.

Staff

Excellent

All the staff who helped me were very kind and helpful.