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    Marks and Spencer

    Ilkeston

    Supermarket - Waterside Retail Park

    3.5

    Date of visit: September 2020

    I have experience of challenges around: moving around

    Picture of Marks and Spencer, IlkestonPicture of Marks and Spencer, IlkestonPicture of Marks and Spencer, IlkestonPicture of Marks and Spencer, Ilkeston

    Overall Rating

    Rating Emoji

    Good

    Wheelchair accessible.

    Disabled Access In and Around

    Rating Emoji

    Good

    Level access. Door was electric and automatic. Level access through out. Some shelves, fridge & freezers are difficult to access from a wheelchair. No designated accessible till. I didn't see wheelchair trolleys but I did see a hearing loop sign. Lights weren't too bright and no music.

    Parking & Transport

    Rating Emoji

    Average

    The parking spaces are small and awkward to get into. They have 3 at entrance. The bays only have 1 side marked. My issue was the only bay had left side marked and bollards. I use a hoist so I need the right side marked as I can only forward in. For some reason in some parts they have two disabled bays and one regular bay. They'd have been better off making two large disabled bays.

    Staff

    Rating Emoji

    Excellent

    Additional Information

    I saw hand sanitizer and screens. There was someone on door.

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