appalling treatment
4.5
4.5
Date of visit: February 2015
I have experience of challenges around: moving around
Overall Rating
Excellent
access is fine
Disabled Access In and Around
Excellent
great
Parking & Transport
Excellent
first class
Accessible Toilets
Excellent
adequate
Staff
Bad
not allowed to put mothers wheelchair at table while food was collected from servery, told by young Mr Jobsworth to take wheelchair into queue, would not hear that two hands are needed to fetch food and two for pushing chair so had to leave without food and rather embarrassed
Additional Information
a bit of discretion would have been great and avoid an embarrassing situation, it was not a matter of taking a table before collecting food, it was a necessity for safety of all concerned
