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    Marks & Spencer

    York

    M+S cafe!!!

    4

    Date of visit: September 2014

    I am a carer or friend of a disabled person. I have experience of challenges around: moving around

    Overall Rating

    Rating Emoji

    Good

    on the whole a good setting staff helpful and a good atmosphere! scope for improvements on the space front as unsure wether wheelchairs may access to ALL the tables!! also happy the fact there are lifts up available to the upstairs so as not to single out!

    Disabled Access In and Around

    Rating Emoji

    Good

    lifts to upstairs top floor plus now a new cafe downstairs :)

    Parking & Transport

    Rating Emoji

    Poor

    M+S in the middle of town but is adjacent to main road therefore drop off points there but no room for nearby parking

    Accessible Toilets

    Rating Emoji

    Average

    none present down stairs. disabled toilet on top floor is relatively accessible.

    Staff

    Rating Emoji

    Good

    staff friendly and willing to accomodate for wheelchairs through moving tables together.

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