Disabled Travellers “Let’s do Lunch” as our PART TWO review
3
3
Date of visit: April 2022
I am a disabled person and a carer or friend of a disabled person. I have experience of challenges around: moving around
Overall Rating
Average
Mid afternoon found us feeling rather peckish so decided we would take lunch. Having now discovered there was another way we could get entrance to the hotel, by following signs along the main drive towards hotel, and turning left at a junction of drives, signed for Spa, we found another car park at the rear side of hotel (photo 1) which led us to a courtyard, with a ramp available going half round and up to Spa entrance. But staying in courtyard, we could enter hotel via a pleasant small hall, with attractive iron work railings along the first floor open balcony (photo 2) and entered into a quite pleasant looking lounge area (3) which led us, all on the level, up to the Bar (4) which was well stocked and ready to take our order (5). It is nice enough here in its own way, but did not appeal to us (6) but selected a table in the corner (7) with a little drink while we awaited for lunch to arrive. Eventually, I mean a long time later, our selected lunch arrived, proberbly took a long time to defrost the ready made dinner, (8) but it was ok, no real complaints, and a small desert helped to finish the meal (9). It wasn’t quite what we expected the standard to be and as such will only be offering low marks for lunch. Now the problem of getting up them steps to get to toilet (10) which is just a few feet away, thank goodness, (11) it’s hard work for a disabled person to have to make the effort And these are only plain ladies and gents (12). Sadly, my husband became quite ill, and we had to make a hasty retreat to get him home, (photo 13) which was a disapppinting end to our visit here, but as we were not all that impressed by the hotel, we didn’t mind Leaving anyway. OUR OVERALL THOUGHTS OF LUNCH Disappointing, frozen ready/made meals, served in an uninspiring Bar lounge with a very slow service. Hotel did not impress us at all, although it was clean and tidy, and seemed to be a popular hotel, as quite a few guests were here, would they have done so if reading our review first, but even this entry into hotel did not provide any thoughts of coming back again.
Disabled Access In and Around
Average
It was on the level from the car park, but can only make use of the bar lounge area, as from then on its was steps, so that was disappointing.
Parking & Transport
Average
This particular car park area for the Spa was at least on level ground, so if you wish to visit, make sure you take the Driveway signed for Spa.
Accessible Toilets
Bad
Disappointing to say the least, very plain typical cubicle toilets, could not even get chair up the steps to be able to use them, so low marks for this lack of support for disabled.
Staff
Good
Only met one young man, who was very pleasant and hard working as all on his own, which meant a very long wait for lunch order to arrive.
