Monte Feliz
3.5
3.5
Date of visit: January 2018
I have experience of challenges around: moving around
Overall Rating
Good
Monte Feliz is a great hotel but it is a HILLSIDE hotel so I wouldn't recommend it for older people or disabled people.
Disabled Access In and Around
Good
The acsess to the hotel is by an automatic door and then it is about 100 meters to the reception and about 10 meters from the reception is the hotels supermarket. My room was on the ground floor so it was easily accessible however you can acsess a lift down a floor to the fitness room or you can go up to the top.
Parking & Transport
0We got a taxi to and from the hotel so I can't comment.
Accessible Toilets
Poor
There were no disabled toilets anywhere in the hotel besides the toilets in the rooms and they were not very wheelchair accessible as there were no railings so it was vey hard for me to use the toilets. Also, the shower was very difficult to use as the shower was in a bath so I slipped several times.
Staff
Excellent
The staff were really nice. The cleaners always seemed happy and the receptionist was super nice and so helpful to all guests.
