Don't be fooled - it is NOT accessible to everybody
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Date of visit: August 2022
I have experience of challenges around: moving around
Overall Rating
Bad
We checked the National Trust website before visiting this property, and thought we would be OK having read it. However, we found the reality to be very different. The car park is very rough indeed, with large stones, making it difficult for wheelchair people. I use a scooter, and my Mum uses a wheelchair, and both myself, and my Wife and Sister taking turns to push my Mum found it hard. The entrance is new, and gently ramped. Once you get over the bridge on the other side though, you are met with a similar surface. Rough, and covered in large stones. I realised there and then that my scooter would not manage over those large stones. So we abandoned my scooter at the entrance, and had to rely on the volunteer driven buggy. The driver got us one of their wheelchairs, and we used that. That wheelchair had 2 big wheels at the back, and we managed OK. My Mum's wheelchair though has 4 small wheels, and that could not cope with the surface at all. My Mum had to walk round. I must say that Ron (the buggy driver) was magnificent. Cheery, helpful and efficient. We would have been lost without him. In summary, if you have a wheelchair with 2 large wheels, and a strong pusher, you might be OK. Anything like a normal scooter, and / or wheelchairs without large wheels will struggle though.
Disabled Access In and Around
Good
There is a gentle ramp into the entrance hall from the car park.
Parking & Transport
Poor
There are disabled spaces, but the car park is very rough with large stones all over.
Accessible Toilets
Good
I used an accessible toilet near the restaurant, and it was large and clean.
Staff
Good
Everybody we met were friendly and efficient - everybody was surpassed by Ron the buggy driver, who was outstanding.
