Good access and brilliantly treated
5
5
Date of visit: May 2024
I have experience of challenges around: moving around
Overall Rating
Excellent
We went to the Musée d'Orsay to see an exhibition and some of the paintings. Although there were long queues outside, we were instantly directed to Door A and sent in ahead of everyone else by museum staff - a common practice in France. Entry was free - although I was in a wheelchair being pushed by my partner, I had to show something which said I was disabled (my Disabled Railpass sufficed). Inside there are lifts to all floors, smooth sloping corridors and extremely helpful staff. When it came to lunch time, we joined the end of a queue but were quickly redirected by a member of staff to the front of the queue and they then created an empty table for us by moving its occupants elsewhere. Well worth a visit and we felt we were brilliantly treated.
Disabled Access In and Around
Excellent
No steps, at least two lifts, seating (although rather hard) everywhere
Parking & Transport
Good
We went by public bus which was cheap and easy to access. I would imagine that parking for private cars is difficult because the museum is in the centre of Paris. Although the museum is on bus routes, we walked from the nearby Louvre because that suited our particular bus route from our hotel
Accessible Toilets
Good
One toilet was out of action and few signs to the nearest alternative
Staff
Excellent
