Something different around each corner
4.5
4.5
Date of visit: December 2013
I am a disabled person. I have experience of challenges around: moving around
Overall Rating
Excellent
The Museum of London was above street level from where I approached so was a little confusing until I discovered the lifts. I saw two at different sides of the street. They take you up to the main outdoor area where you see the main entrance. Through the automatic doors and the museum is modern with ramped access and lifts to all levels. Lots of space, with things easy to to see and enjoy from wheelchair height.
Disabled Access In and Around
Excellent
The museum is well laid out with clear signs tell you what's where. There were ramps and lifts to all areas and plenty of space to move around. It is possible to borrow wheelchairs and powered scooters for your visit. Large print guides were available. It's even possible to book an audio described tour with a guide if you get in touch before visiting.
Parking & Transport
Excellent
The museum does have a small number of parking spaces for blue badge holders that can be booked in advance.
Accessible Toilets
Good
Each floor had an accessible toilet. Large, clean and modern.
Staff
Excellent
Staff were very helpful and the information desk is a good starting point as they can help with large print guides and other access information.
Additional Information
A great place to browse through the colour exhibits and get a feel for the history of London. The Entrance Hall Cafe offers refreshments and was accessible with helpful staff.
