Accessible ferry to Islay
5
5
Date of visit: September 2024
I am a disabled person. I have experience of challenges around: moving around
Overall Rating
Excellent
We had booked a ferry crossing and made the staff know I had a WAV with a side lift and they said not a problem but please arrive with plenty of time in order to be loaded first.
Disabled Access In and Around
Good
I was positioned literally opposite the lift. I got out my car using my lift and rolled straight into the passenger lift to access the above decks/lounge/cafeteria. It was disappointing I could not easily access the outside, just one small area, and the lift although did go to the upper deck, would not work which was frustrating.
Parking & Transport
Excellent
There is a clearly thought out approach to disabled drivers and they knew the routine well. Turn up, explain you have booked accessible parking, they guide you to a specific lane and ask you to put your hazard lights on.
Accessible Toilets
Good
Very clean and fully accessible. High sink and mirror which is my pet hate.
Staff
Excellent
