Post Office Crown Glass Shopping Centre
4.5
4.5
Date of visit: May 2019
I am a carer or friend of a disabled person. I have experience of challenges around: moving around
Overall Rating
Excellent
The Post Office is accessible throughout. Outer door entrance of 1170mm, which are always open when the PO is open, and inner automatic sliding doors 1030mm. Doorbell by the entrance. Slight incline up to the entrance. Wide spaces and corridors inside. Standard countertop 1020mm high. Parcel machines are 930mm high. Indoor posting boxes 1260mm and outdoor posting boxes 1260mm high. At kiosk 1 there is a writing ledge 810mm high. Mobile induction hearing loop is available on request, and kiosks 3 & 4 have induction loops. No Braille support. No toilet. Staff have regular disability training. Nearest disabled car park is approximately 200m away. Review posted by Nailsea Disability Initiative.
Disabled Access In and Around
Excellent
The Post Office is accessible throughout. Outer door entrance of 1170mm, which are always open when the PO is open, and inner automatic sliding doors 1030mm. Doorbell by the entrance. Slight incline up to entrance. Wide spaces and corridors inside. Standard counter top 1020mm high. Parcel machines are 930mm high. Indoor posting boxes 1260mm and outdoor posting boxes 1260mm high.
Parking & Transport
Average
Crown Glass Plaza has disabled parking in its car parks. The nearest is the Council owned parking approximately 200m away on Station Rd. The nearest train station is Nailsea & Backwell which does not have disabled access.
Accessible Toilets
0No toilet. Some of the cafes have accessible toilets, eg Wetherspoons which is on radar key access.
Staff
Good
Staff are friendly and helpful
Additional Information
Easy access and very spacious inside. Let down by the parking and toilets available at Crown Glass Plaza.
