Not all areas wheelchair friendly
4
4
Date of visit: April 2026
I have experience of challenges around: a hidden impairment, hearing, moving around and understanding.
I use or have experience of: hard of hearing, hearing aid or cochlear implant, hidden impairment, learning disability, mobility scooter, powerchair
Overall Rating
Good
I am a member of the NBG Wales. It is my happy place to go on my mobility scooter. There are several clearly sign posted disabled parking spaces and they are enough on non event days. More spaces needed for event days. The car park in other areas is not suitable for wheelchair users, those with lightweight power chairs and mobility scooters will struggle. Ok with a tramper or other all terrain chairs. They do provide a drop off point on event days. The toilets are a little restricted on space for manouvering. The doors are heavy too. Some of the paths could do with maintenance to make them smoother. You can visit the glass dome with a wheelchair etc. The shop allows wheelchairs and mobility scooters however the space is restrictive. The same in the cafe. There is a food court which is fully accessible. And also a small under cover seating area by the shop which is accessible with push buttons to open the doors. One is currently not working. The ladies toilet by the cafe as a dementia friendly toilet. There are mobility scooters for hire. Buggys driven by volunteers that can take you all round the gardens even to the areas you cannot access with wheelchairs etc. They are available at the entrance and you can request one at the shop at the top of the gardens.
