Tennis club that offers a "level playing field"
4.5
4.5
Date of visit: February 2014
I have experience of challenges around: moving around
Overall Rating
Excellent
Fantastic venue with wheelchair access to "almost" all areas.
Disabled Access In and Around
Good
Access into the reception, changing areas, tennis courts and squash courts is superb. Automatic doors on entrance to the building with lightweight double doors that are easily manoeuvrable throughout the remainder of the centre. Unfortunately there is no wheelchair access to the bar, but this is not an issue for me as I only take my kids for their tennis lessons so don't use the bar.
Parking & Transport
Excellent
4 disabled parking bays directly outside the tennis centre. Level access straight into the centre from the street.
Accessible Toilets
Excellent
A spacious well equipped accessible toilet just off the main reception area.
Staff
Excellent
The staff at the tennis club are outstanding. They are so very welcoming to everyone who walks through the door. Our kids joined a few months ago and I was immediately asked if there was anything they could do to make the centre more suitable to my needs. I believe they are now considering installing a lift to the Bar area based on me attending on a weekly bases. Very impressive.
Additional Information
There are both indoor and outdoor tennis courts available at the club, all of which are accessible. Staff have had disability awareness training and actively promote disability tennis through posters and leaflets thought the venue. They informed me that they have coaches who are currently enrolled in training to provide sessions for various disabilities. I can't speak highly enough of both the facilities and staff!!!
