North Yorkshire Moors Railway North Yorkshire Moors Railway

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North Yorkshire Moors Railway

12 Park Street, Pickering, YO18 7AJ, United Kingdom | 01751 472508 | Website
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26

COVID Confident Review

A historic steam railway crossing the lovely scenic Moors.

4.5

Visit date:

This review is especially helpful for those who have or use the following: Powerchair, Speech Impairment

Overview

Being local I have travelled before, in my wheelchair, stuck in the guards van. Now, a dedicated wheelchair compartment exists designed for 2 wheelchairs but spacious enough for 4 wheelchairs. A fabulous day out.

Transport & Parking

4

While trains run between Whitby and Pickering, both having large public carparks, Grosmont has a reasonable sized carpark which fills long before a train departs. Goathland Station has a very small carpark will no other carpark within half a mile. All carparks require payment including Blue Badge holders. Buses to both Grosmont and Goathland but very few and far between. As for Levisham station it is so isolated that I doubt any visitor would find it by car so little carparking is available

Access

4

All stations except Newtondale are accessible for wheelchair users with supervised crossings over the tracks. All stations except Levisham and Newtondale, have reasonably spacious and well equipped disabled toilets and there is already some trains with wheelchair spaces and good disabled toilet. Goathland has an accessible cafe and it's disabled toilet is in z stationary carriage.

Toilets

4.5

I spent z day on znc off zt each station to check the sration toilets. All are spacious enough for je to rotate in my powered wheelchair and all are well equipped zhd clean. Whitby station has no toilets at all but z council maintained toilet block is literally over the road. A radar key us required af Whitby. The disabled toilet is spacious but it does need updating.

Staff

5

As a speech impaired wheelchair user asking questions, almost all of the elderly retired volunteers were slightly wary of me. However they quickly overcame that znd were very helpful and friendly.

Anything else you wish to tell us?

Covid precautions had ended. Unfortunately no audio devices describing the scenery or history of the railway are available for visually impaired people. As an easy way of seeing isolated scenery going through woodland and valleys with views of the Moors, its z very enjoyable experience. Afternoon tea and a la Carte dining can be booked but is not yet available for wheelchair users whi remain in their wheelchair.

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