Extremely helpful and friendly staff, adequate access...
4.5
4.5
Date of visit: November 2015
I have experience of challenges around: moving around
Overall Rating
Excellent
The venue has parking at the front for Blue Badge holders, but only 3 spaces, so get there early. There is a wheelchair stairlift which is adequate which takes you to a landing and a balcony which has about 6 wheelchair spaces. It gives a good view of the stage. There is a carer seat with every wheelchair spot. I think this balcony is open to any disability as there were quite a few people using crutches too. The staff are incredibly helpful....even down to half time, they'll come and ask if you would like a drinking bringing to you from the bar... A great venue. I scored a 4.5, as there's always room for improvement!
Disabled Access In and Around
Excellent
There's a stairlift which carries wheelchairs, its quite slow, but its adaquate.
Parking & Transport
Average
3 marked parking spaces are available at the front of the building....but its a large area, and to be honest, last time I went, we parked on double yellows as its legal to do that anyway!
Accessible Toilets
Excellent
There's a disabled toilet on the ground floor and the balcony level. I didn't visit the main toilets.
Staff
Excellent
Extremely helpful and polite
Additional Information
I visit this venue regularly, and would go over and over again. Its always friendly and the staff are polite. As a disabled guest, I like the fact that we get access about 15 mins before the crowds, makes the whole experience much more positive. The last thing I like doing is being pushed by large crowds. A great venue, with fantastic acts.
