Disabled Access Day
5
5
Date of visit: March 2019
I have experience of challenges around: hearing and moving around.
Overall Rating
Excellent
Changing rooms place. Fully kitted out for any disability. They have a sensory garden. Inside is a light sensory room. You can hold and feed small animals (goats, sheep and tortoises. There is a play park set up for wheelchair users on a swing, trampoline and roundabout there is also a disabled access slide. There is a short fully tarmac path walk around the animals with a permanent gazebo for picnics half way around benches and wheelchair spaces all around. Picnic benches available with room for wheelchairs. It's a lovely peaceful place. There are indoor and outdoor activities. Free tea and coffee. Plenty of parking. Staff are fully trained to use all hoists on site which can be wheeled around the walk should an accident happen.
Disabled Access In and Around
Excellent
Road is single track but minibus wide with plenty of passing space. Would benefit from more signage as it's a long way up hill off the main road. There are speed ramps but they are not severe. Everything is wheelchair accessible. Hoists available. Changing rooms space. Plenty of seating. All tarmac paths. Ramped access where needed to hydrotherapy pool.
Parking & Transport
Excellent
Three carparks available. Use as much room as needed. Plenty of room for vehicle ramps out of the side or rear of vehicle. Use own transport.
Accessible Toilets
Excellent
Changing room place. This means there is hoists and a bed available. The room is very big with plenty of space for chair, carers and hoist.
Staff
Excellent
Very friendly with a genuine heart felt welcome. Nothing is to much trouble. They are happy to accompany you if you want to hold the animals or use the play park. They will show you how to use things. All are trained to use lifting equipment and do not panic during a meltdown.
Additional Information
Phill and Caroline. We've been twice now and are planning on visiting again later in the year.
