Amazingly Helpful Staff at this Small Theatre with Great Disabled Access
This review is especially helpful for those who have or use the following: Walking Aid
Small, intimate theatre with 2 stages and café/ bar. Located in Finsbury Park, North London.
Transport & Parking
The theatre is a couple of minutes walk from Finsbury Park tube/ train station. The nearest step free tube is Highbury and Islington and then a bus journey (no 4 or 19 from Highbury Corner). At present there is building work taking place at Finsbury Park Station to enable it to become step free by 2019.
Step free access from street to entrance and there is a staircase with rails both sides and a lift to every floor. At ground level there is a self service café and some table and chairs. On the 1st floor is a bar (not open when we visited for the matinee) and tables and chairs. The tables and chairs are an eclectic assortment of high and low tables and sofas and comfy chairs. Some of the seats are without arms or quite low down so people who have difficulties transferring may find some of the seats unsuitable. 1st floor bar area has books dangling from the ceiling. There are 2 stages Park 200 (seats 200 people) and Park 90 (seats 90 people). We sat in Row D in the Stalls which was step free. In the stalls there is a step down with no handrail to Stalls Row A. There is also a circle/ upper gallery.
There are spacious disabled accessible toilets come baby changing facilities. I used the toilet on the 1st floor, opposite the lift, it has grab rail and an emergency alarm. The cord was wrapped round on of the grab rails. I unravelled it and informed one of the members of staff who said she would follow it up.
Initially I had emailed them but received no reply so I telephoned to reserve a table at their café before the performance. When we arrived there was a table with my name on the 1st floor and time of booking on it. When I ordered my food at the café the staff the staff were amazingly helpful and friendly. They were proactive when they saw my crutch, asked where I was sitting and said that they would take my tray of food up to my table. The waiter got up the stairs and had put the food on the table before I arrived back via the lift. At the interval the café was very busy and the staff served everyone very quickly. Again seeing my crutch they offered to carry my food but as my cake was in a box I didn't need help carrying it.
Anything else you wish to tell us?
The café serves sandwiches, salads, cakes, hot and cold drinks. The food was well presented and of excellent quality. I can highly recommend the red velvet cake. We went to see Madame Rubinstein which stars Miriam Margolyes and Frances Barber, which was very funny. The theatre is very engaging and accessible, welcoming assistance dogs and offering Captioned, Audio Described, Relaxed and Dementia Friendly performances.