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    P.F. Chang's

    London

    Reasonable access with helpful staff

    4

    Date of visit: January 2026

    I am a disabled person. I have experience of challenges around: accessing toilets and moving around.

    Overall Rating

    Rating Emoji

    Good

    Mostly accessible with helpful staff, space is tight and accessing the disabled toilet can be challenging

    Disabled Access In and Around

    Rating Emoji

    Good

    There is a slight lip at the entrance which my medium-sized scooter managed. Inside, space can be tricky, though they were able to accommodate a table, though moving through the tables to the disabled loo on the same level was tricky.

    Accessible facilities: Single-level venue

    Accessible Toilets

    Rating Emoji

    Average

    The disabled toilet was around a tight corner and the coat rack outside made it hard to open the door fully. It was clean and a red cord hung to the floor, but it was very small and the baby change table did not fold away fully. There was very little room to turn around my mobility scooter which I needed to do to get out, and had to do some Austen Powers-style movements to get out

    Facilities: Accessible toilet

    Staff

    Rating Emoji

    Excellent

    Very helpful and friendly, they were very accommodating.

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