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Poplar Station: DLR line New
Visit date:
This review is especially helpful for those who have or use the following: Wheelchair
Overview
This is a DLR station with four platforms and is above ground. There are two entrances to the station: from below the station on street level, and from above via an overpass which goes over a main road. You can get DLR trains to Beckton, Woolwich, Stratford, Canary Wharf, Bank and Tower Gateway stations. As this is an unmanned station there aren’t ticket barriers like you would find at many other London Underground stations but there are points where you need to tap in with your Oyster card or other relevant card. If you are entering the station from street level there are stairs and lifts that will bring you up to the platforms. There is clear signage to tell you which set of stairs or lift to take to get the train you need. If you’re entering the station from the overpass then there are lifts on either side of the overpass that bring you up from street level and then you travel along a flat walkway to the entrance of the station. There is again clear signage to show which trains stop at each platform. Stairs and lifts are available to all the platforms. The lifts all have tactile buttons and a hearing loop and there are ticket machines available at both entryways. The platforms are above ground level so they are exposed to the elements. The central part of the platforms have canopies to protect from weather like rain as much as possible. But it could get cold in the winter. Each platform has tactile paving and a painted yellow line to show where the edge of the platform is. There is also some seating available on each platform. The gap when boarding and disembarking is a bit bigger than some other DLR stations but it’s still manageable on wheels.
Transport & Parking
There aren’t many other public transport connections or parking options available around this station. The best way to get here is via the DLR services.
Access
There are two ways to access this station depending on where you’re coming from. It’s located above a main road so there is an entrance below the station on street level and an entrance above the station via an overpass. Each entrance has ticket machines, stairs and lifts, and clear signage to let you know which trains stop at each platform. The lifts were all fairly spacious and had tactile buttons and a hearing loop. I didn’t see other alternative format options anywhere else around the station though. The platforms are above ground and outside although they do have canopies which provide cover in some parts of the platforms and some seating is available as well. The edge of each platform is marked with tactile paving and a painted yellow line. The gap between the train and the platform is slightly larger than some DLR stations but still manageable for me in my manual wheelchair. No stuck castor wheels!
Toilets
Staff
This is an unmanned station so there isn’t a member of staff on site. If you needed help you can use the information points on the platforms.
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