5
Great accessible room and easy to get to hotel by public transport
The hotel has excellent disabled access. It had the usual facilities you would expect to find in a Premier Inn hotel restaurant, bar area and there was also a Costa Coffee. The communal areas were step free, with lifts.
I had reserved an accessible room with walk in shower and when I arrived I was allocated what I had requested and I was pleased with the layout and cleanliness of my room.
The hotel although a little bit out of the main city centre has excellent public transport links, which made the location very easy to get to.
The only thing which I felt could be improved upon was the queuing, when I arrived the machine didn't accept my booking, there was a queue at receiption and I had to stand about 5 - 8 minutes before I was served. When I got the receiption I suggested that they have some fold up seats so people with mobility impairments can join, but don't have to stand in the queue. Likewise in the morning queuing for breakfast at the restaurant. These were little things that could make things a lot better for disabled customers, but it wouldn't put me off returning.
The hotel has excellent disabled access. It had the usual facilities you would expect to find in a Premier Inn hotel restaurant, bar area and there was also a Costa Coffee. The communal areas were step free, with lifts.
I had reserved an accessible room with walk in shower and when I arrived I was allocated what I had requested and I was pleased with the layout and cleanliness of my room.
The hotel although a little bit out of the main city centre has excellent public transport links, which made the location very easy to get to.
The only thing which I felt could be improved upon was the queuing, when I arrived the machine didn't accept my booking, there was a queue at receiption and I had to stand about 5 - 8 minutes before I was served. When I got the receiption I suggested that they have some fold up seats so people with mobility impairments can join, but don't have to stand in the queue. Likewise in the morning queuing for breakfast at the restaurant. These were little things that could make things a lot better for disabled customers, but it wouldn't put me off returning.
