Not good for clean customers!
4
4
Date of visit: May 2016
I have experience of challenges around: moving around
Overall Rating
Good
Level access throughout the hotel and lifts available
Disabled Access In and Around
Excellent
The signage outside the hotel does not make it obvious where the reception door is. Once in the is universal access in all public areas. Lifts available.
Parking & Transport
0There is disabled parking in the ground floor of the adjacent public car park - just a few yards from the hotel entrance. Charge of £5 for use overnight.
Staff
Excellent
As always the Premier Inn staff were polite and helpful.
Additional Information
I booked an accessible room. Unfortunately, the bathroom is very difficult to use for some one with mobility issues. Why not have a walk-in shower? I was only able to get in the shower over the bath with help from my husband. A low side to a slippery bath is very dangerous - I fell over and had to be helped out. The grab rails are in completely the wrong places. It would be impossible to get clean if you are in a chair or have no assistance.
