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    Premier Inn Southampton West Hotel

    Southampton

    Not what I expected from a Premier inn.

    2

    Date of visit: May 2015

    I have experience of challenges around: moving around

    Overall Rating

    Rating Emoji

    Poor

    Room was very small, with wheelchair and hoist no room for anything else. Room was carpeted which made pushing the hoist difficult. Easy to get in building.

    Disabled Access In and Around

    Rating Emoji

    Poor

    Room was very small, asked for bed to be raised for hoist access, which it was but the bed was left in the middle of the room, so no room to get passed. Thick carpet in room made pushing hoist extremely difficult.

    Parking & Transport

    Rating Emoji

    Excellent

    Disabled parking at front door

    Accessible Toilets

    Rating Emoji

    Bad

    No wet room, there was a bath with a shower in it with handrails. Door slid open and closed which was a good point. In my opinion it was not an accessible bathroom.

    Staff

    Rating Emoji

    Excellent

    The staff were good and helpful.

    Additional Information

    Not what I expected from a premier inn. In my opinion the room was not acceptable as an accessible room in its current state.

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