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    Riverside Farm

    York

    Great place for a family meal

    4

    Date of visit: November 2016

    I have experience of challenges around: moving around

    entrance of the pub

    Overall Rating

    Rating Emoji

    Good

    A warm, spacious and friendly pub, great for wheelchair users and the whole family. The pub offers drinks, meals and desserts with a cake takeaway service. Great value for money, and a wide selection of meals including vegetarian options and a children's menu. The pub is accompanied by a beer garden at the front and rear, and a children's outside play-park and inside play-barn, connected via a wide conservatory-like passage.

    Disabled Access In and Around

    Rating Emoji

    Good

    The whole venue is level access throughout with no steps, however there are two sets of double-doors at the entrance. The front beer-garden is bricked with tables and chairs, however the rear beer-garden is a grassy-area with wooden benches which may be an inconvenient for a wheelchair user. The passage from the pub to the children's play areas is level access however there are double-doors at either end. The outdoor children's area is level access and is rubber-tarmac throughout. One down-side is the bar where you place food and drink orders is quite high and therefore this can be an inconvenience for wheelchair users.

    Parking & Transport

    Rating Emoji

    Good

    Accessible via car or taxi as it is located quite far from any bus or train station. However, the pub does offer a large car park with several disabled parking bays close to the entrance.

    Accessible Toilets

    Rating Emoji

    Excellent

    The toilets can be found at the right-hand side of the bar, and offers a male, female and accessible toilet, with nappy changing facilities. The accessible toilet is spacious with a grab-rail and emergency pull-cord.

    Staff

    Rating Emoji

    Excellent

    Friendly and helpful. A member of staff offered help to remove a chair from the table for a family member using a wheelchair. Although you place orders at the bar, staff are attentive to needs and make sure you're happy with your meal.

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