Access is OK but need better signage
3.5
3.5
Date of visit: June 2024
I have experience of challenges around: moving around
Overall Rating
Good
I'm an adult in a large powered wheelchair. The centre is wheelchair accessible but not especially easily so. Lots of double doors that aren't electric so must be pushed and held open. Many routes you must go back through to get the wheeled route, but they're not well signposted and sometimes have "do not enter" or "fire exit" on them but are definitely the wheelchair route. The shark tunnel is honestly not worth the stress as it's narrow and you have to turn round and go back to get out. You can see the same fish from the dome by the rock pool bit. The lift to the top is a press and hold type and small so be patient. The loo downstairs has a big table for changing but no changing spaces stuff
Disabled Access In and Around
Average
Parking & Transport
Average
Car park has wheelchair spaces but not loads and you still have to pay full price
Accessible Toilets
Good
Staff
Excellent
The staff were nice and helpful
