Shadwell DLR Station

London

1 review

Review this place

mrsmollyc

14 Apr 2026

Shadwell Station: DLR Line

Date of visit: April 2026

I am a disabled person. I have experience of challenges around: accessing toilets and moving around.

I use or have experience of: disabled toilet, wheelchair

The entrance to Shadwell DLR station. There is a large stone archway and at the top of the archway is a white and teal sign that says "Shadwell"

The platform at Shadwell station. The dark floor covers most of the platform until you reach the yellow tactile markings, seen on the left in this image, There is then also a painted yellow line past the tactile markings. A curved canopy provides overhead cover

Two grey ticket machines with screens in the centre and interaction points on both sides of the screen. A teal and white sign at the top says "tickets"

A white sign which highlights the services available from the platforms at the station and provides a map of the branches of the DLR that are connected to this station

Inside the lift which has a mirror on the back wall with a yellow grab rail beneath it. It is a small lift

The lift from the platform level with an overhead canopy providing cover right up to the lift

The emergency point on the platform with red panels for an emergency train stop on the left and green panels to speak to staff in an emergency on the right.

Overall Rating

Good

This DLR station has two platforms which are located above street level. From this DLR station you can get services to Lewisham, Woolwich Arsenal, Tower Gateway and Bank DLR stations. There is a large stone archway with a large teal sign over it with the name of the station, “Shadwell”, which is easy to see from street level. As you walk through the archway, there are some ticket machines on the left, a lift on the right and past the ticket machines, on the left, two flights of stairs going up to the platforms. The two platforms are connected to each other; this means that there is one central platform area with trains stopping on either side. There is one lift that travels between the platforms and street level, and two flights of stairs. The platforms have tactile markings at the edge of the platform, overhead digital information signs, seats and large help points.

Disabled Access In and Around

Good

At the street level entrance to the station, there are some ticket machines available for those that need to purchase one. On one side of the entrance is a small lift which travels up to platform level. This lift has tactile buttons, with Braille. Inside there is a mirror on the back wall of the lift and a grab rail. There is a hearing loop symbol on the button panel indicating a hearing loop is available if you need to speak to someone via the lift intercom. On the other side of the station are two flights of stairs that lead up to the platforms. These have grab rails on either side of them. At platform level there is one central platform with trains pulling in on either side. There are some seats available on the platform; they are metal seats with backs and arm rests. There is a large emergency point on the platform which is marked with green and white stripes on the side and bright green and red panels on either side. There are also markings on the floor of the platform to make it easy to find the emergency point from further down the platform. These points are the same on both sides. There are red panels on the left; the lower panel is actually a small door that opens, and there is a button to stop a train in an emergency. On the right are green panels and at the bottom of the panels is a circular button. This can connect you to a member of TfL staff if there is an emergency at the station. The edges of the platforms are marked with yellow tactile markings and a painted yellow sign. The trains stop completely level with the platforms, so there is step-free access on and off the trains without any ramps. There are buttons on the train doors that will need to be pressed to open some of the doors. There are blue wheelchair symbols on some of the doors which highlight the doors that are closest to a wheelchair space on the train. I find this spot very cramped so I often don’t use it and find that I can board and disembark from any part of the DLR trains.

Accessible facilities: Lift to all areas, Step-free entrance, Seating at regular intervals, Step-free access to most areas

Parking & Transport

Good

I travelled to this place by train

From this station you can get services to Lewisham, Woolwich Arsenal and Bank DLR stations. Shadwell station is also on the Windrush Overground Line. The Overground station is approximately 100 metres away from the DLR line. On the Windrush line you can get services to Dalston Junction, Highbury & Islington, Crystal Palace, Clapham Junction and West Croydon. There is no step-free access to the Windrush platforms. Approximately 50 metres from the DLR station, on Martha Street, is a bus stop called Shadwell Station (Stop D). From this bus stop you can get the 339 bus towards Leytonstone. Around 150 metres from the station, on Cable Street, is a bus stop called Shadwell Station (Stop A). From this bus stop you can get the 100 bus to Shadwell and the D3 bus to Bethnal Green.