Shetland Museum & Archives Shetland Museum & Archives

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Shetland Museum & Archives

Hay's Dock, Shetland, ZE1 0WP, United Kingdom | 01595 695057 | Website

Great accessible museum and restaurant with a lovely view.


Visit date:

This review is especially helpful for those who have or use the following: Powerchair


During a trip to Lerwick on NorthLink Ferries we decided to pop into Shetland Museum and Archives. A really nice museum both inside and outside with wheelchair access throughout.

Transport & Parking


We walked/rolled from the Ferry Terminal, which was only a short walk about 15 minutes. I'm not sure of the bus schedule, but I believe there is a bus from the terminal that will pass this area. There was a carpark outside the museum and on the day we visited there was plenty of spaces.



The entrance was via a gentle ramp and through revolving doors, but there was a wheelchair button to slow it down. There was wheelchair at the entrance for anyone who needed to use one. Once inside the museum, there was a large open space with the reception desk and gift shop as well as the lift. To the left of the reception was toilets including an accessible toilet. The exhibits were on several levels, but each was nicely displayed with space between for wheelchairs. The top level also has exhibits and displays as well as the Hay Dock Cafe Restaurant. The restaurant is lovely and provides amazing views across the dock and North Sea. It was a little wet and cloudy during our visit but it was still really nice to look out onto. The restaurant has a range of snacks, lunches and evening meals. We enjoyed some tea and cakes (even vegan cakes). We were seated at a table near the entrance of the restaurant, which was suitable for my wheelchair.



There was an accessible toilet downstairs next to the entrance, which was clean and a good size. There was also another accessible toilet upstairs next to the restaurant, which was a good size as it provided enough space to move around. Grab bars were both fixed and pull-down next to the toilet and sink. I was able to hang a red cord card on the emergency cord.



All staff were very friendly and helpful. One lady, in particular, was super lovely and chatted with my Mum and I, offering directions and giving local tips.

Anything else you wish to tell us?

I would recommend visiting this great museum and restaurant if you are in Lerwick. It provides a lot of information about the history of Lerwick and of the Islands as well as the people who have lived there throughout the years.


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