Smyths Toys Superstores

smithling

01 Feb 2016

3.5

3.5

Enormous toy shop

Date of visit: January 2016

Overall Rating

Good

Smyths is a large toy shop in Falkirk's central retail park. Access inside this shop is generally good, although it can get very busy, particularly at the main entrance and exit where the checkouts and help desk are.

Disabled Access In and Around

Good

Smyths is a huge shop and can be quite overwhelming. Toys and games are stacked on shelves that near enough reach the ceiling, so staff have large ladders to retrieve items for you, but this can make browsing a little tricky. The corridors are exceptionally wide, although there can be abandoned toys left on the floor. All of the floors are very smooth. I didn't see any dropped counters at the checkouts, and it is a little bit more crowded in this corner of the store.

Parking & Transport

Excellent

There are lots of accessible parking bays immediately outside the shop. The pavements are very flat and level leading from the parking spaces up to the shop. There is no immediate public transport nearby, although the local train station and main bus stops are about a ten or fifteen minute walk away.

Accessible Toilets

I didn't see or use any customer toilets during this visit, so cannot comment.

Staff

Average

The only staff member we interacted with was the person at the checkout. He wasn't very engaging.