Specsavers Opticians

Date of visit: June 2019

I am a carer or friend of a disabled person. I have experience of challenges around: hearing and moving around.

Overall Rating

Specsavers is generally fairly accessible throughout. Level entrance. The front door is 830mm wide, expandable to 1670mm, but is a push door and fairly heavy to open. There is no bell or knocker for assistance. There is a mobile hearing induction loop. There are test rooms on the lower floor accessible only by stair, but also test rooms on the ground floor. Test room door is 900mm wide and is designed for wheelchair use. The till height is 890mm There are no Braille aids. Specsavers can arrange home visits from a separate part of the business. There is seating available. Staff are helpful and undergo yearly refreshers in disability awareness. There is no toilet, the nearest disabled toilet is in Costa Coffee a few doors down.

Disabled Access In and Around

Specsavers is generally fairly accessible throughout. Level entrance. The front door is 830mm wide, expandable to 1670mm, but is a push door and fairly heavy to open. There is no bell or knocker for assistance. There is a mobile hearing induction loop. There are test rooms on the lower floor accessible only by stair, but also test rooms on the ground floor. Test room door is 900mm wide and is designed for wheelchair use. The till height is 890mm

Parking & Transport

Crown Glass Plaza has disabled parking in its car parks. Blue Badge holders can park for up to 3 hours for free. The nearest is the Council owned parking approximately away near Waitrose on Link Rd. The nearest train station is Nailsea & Backwell which does not have disabled access.

Accessible Toilets

0

There is no disabled toilet. The nearest is in Costa Coffee Shop

Staff

Staff are helpful and undergo yearly refreshers in disability awareness.

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