Specsavers

Date of visit: September 2024

I have experience of challenges around: moving around

Overall Rating

Staff are very nice, but was there for nearly 3.5 hours because of my own appointment and my daughter’s appointment. So I asked to use the toilet, but was told no toilet available to public anymore. I was told the nearest public toilets was in the council car park approximately 300 yards away. My carer took me round there and it had 3 steps up to it so was inaccessible to wheelchair users. 😢

Disabled Access In and Around

0

Slight ramp so accessible for wheelchair. No lift to upper floor so need to have appointment on ground floor. There is seating available.

Parking & Transport

No venue car park. Have to use disabled badge on yellow line. There is a bus stop nearby for those who can use public transport.

Accessible Toilets

0

N/A no toilet on premises any longer.

Staff

Staff are always welcoming and kind.

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