Vaccination venue
4.5
4.5
Date of visit: May 2021
I have experience of challenges around: moving around
Overall Rating
Excellent
Attended to receive my COVID vaccinations. Well organised and quick and smooth visit
Disabled Access In and Around
Excellent
Ramp access , good signage Doors were heavy to open, but staff assisted with this
Parking & Transport
Excellent
I attended by wheelchair taxi, but plenty of parking outside the venue, and street parking, although no dedicated disabled parking spaces available outside venue. However as this is in the town centre parking spaces are soon taken up, so allow time to find a space. Public transport bus stop 5 minutes away, but quite a distance with no resting places, for those with mobility problems
Accessible Toilets
0Accessible toilet on site, but closed due to COVID restrictions, therefore not assessed on this visit
Staff
Excellent
All staff were friendly and guided me through the registering process , where to go and explained the one way system.
Additional Information
Good clear signage Face masks worn Temperature taken before entering the vaccination area Plenty of hand sanitising stations. Social distancing in practice One way system clearly marked, and staff available for guidance and advice Nurse clearly explained what she was doing, and symptoms to look out for. Waiting area available post vaccination with seating socially spaced , and information leaflets re vaccine available Only criticism would be that if you were queuing out side waiting to enter the facility , there are no seats for those unable to stand for a period to rest, but staff were very approachable , so am sure one could be provided if necessary
