Starbucks

katw

01 Aug 2024

Could be better with maintenance

3

3

Date of visit: August 2024

I have experience of challenges around: moving around

Overall Rating

Average

The cafe was accessible and the card reader comes down to my level. Staff friendly. My problem was the wheelchair accessible toilet! It was a reasonable layout and not too dirty. But the flush button was in the furthest away corner - why not put it on the accessible side? Toilet seat was broken and moving - hard for transfer and not safe. Toilet paper roll was out of the holder making it harder for those with dexterity problems. No disabled changing table. It could be a an okay wheelchair accessible toilet with a bit of thought and better maintenance.

Disabled Access In and Around

Excellent

Parking & Transport

Good

Accessible Toilets

Average

It was a reasonable layout and not too dirty. But the flush button was in the furthest away corner - why not put it on the accessible side? Toilet seat was broken and moving - hard for transfer and not safe. Toilet paper roll was out of the holder making it harder for those with dexterity problems. No disabled changing table. It could be a an okay wheelchair accessible toilet with a bit of thought and better maintenance.

Staff

Excellent