Visited for lunch with Shetland Stroke Support Group
3.5
3.5
Date of visit: June 2023
I have experience of challenges around: moving around
I use or have experience of: powerchair, walking aid, wheelchair
Overall Rating
Good
Went to this hotel for lunch with the Shetland Support Group. Lunch was lovey & we had a nice visit.
Disabled Access In and Around
Good
The main entrance has steps but there is a ramp up to the door to the lounge bar which gives you access to the whole hotel. It can be confusing inside with lots of corridors but staff are willing & happy to show you where to go.
Parking & Transport
Good
There is a level tarmac car park just outside the entrance to the hotel however we didn’t see any designated accessible car parking spaces.
Accessible Toilets
Average
There is an accessible toilet with enough room for a wheelchair. There are grab rails but no red emergency cord. The toilet was clean. I should have mentioned the lack of the red cord but it was busy, we were in a hurry & there was no suitable staff present at that time to talk to.
Staff
Good
Staff were friendly & helpful but were very busy that day. T
Additional Information
A nice hotel to visit with good food. It is near to the airport & various other attractions - Sumburgh Head visitor centre, Jarlshof, St Ninian’s Isle & Crofthouse museum, Dunrossness.
