Excellent accessible apartments.
4
4
Date of visit: September 2018
I have experience of challenges around: moving around
Overall Rating
Good
I have been going here now for about 10 years even before i was in a wheelchair,now i am it is still a wonderful place to stay.It is a self catering complex with apartments that are fitted out with all you need for a self catering holiday,it has 2 pools the bottom one of which is fully accessible with a grab handle into the pool.There is a disabled toilet/shower room on the complex also and 2 on site restaurants which are excellent and good value for money.The only draw back with the complex is that the lifts to the apartments are very small and i cannot fit in with my power chair so when we book we always request a ground floor apartment,if you are in a manual wheelchair and can fold it up and can stand up you are fine and the lifts will be ok to use.The surrounding area is full of lovely restaurants and you are spoilt for choice and also the beaches are only 5 minutes walk away and the vast majority of the area is very accessible as are most of the restaurants and bars.There are also places where you can hire mobility equipment from if you don't want to travel with your own.But please note the apartments themselves are not disabled friendly but if you have a small degree of mobility you should be ok,because some apartments have baths with a shower over i always use the shower room onsite.
Disabled Access In and Around
Good
Excellent all round access both in the complex and surrounding areas including the restaurants and bars,only drawback as i mentioned is the small lifts on the complex that are a problem if you cannot get out of your wheelchair and the apartments themselves are not specifically disabled friendly but i manage and i only have a small amount of movement now.
Parking & Transport
Excellent
Plenty of flights to Tenerife South Airport most days from most UK airports and the complex is a 30 minute taxi/minibus ride away,i hire a company that provides transfers for wheelchair users called Orange Bus in Tenerife.
Accessible Toilets
Excellent
Excellent disabled toilet and shower room on the complex.Very big and plenty of room for a wheelchair and carer.
Staff
Excellent
Excellent and friendly staff that make me feel welcome everytime i go,if any problems occur they all ways try there best to sort things out.
Additional Information
Tenerife is a lovely place to visit especially in the winter months as it has nearly always year round sun.
