Friendly, accessible, helpful and skilful
4.5
4.5
Date of visit: August 2014
I am a carer or friend of a disabled person. I have experience of challenges around: moving around
Overall Rating
Excellent
Low step up from the pavement and quite a heavy door but the staff are alert for wheelchair users and quick to help.
Disabled Access In and Around
Excellent
See above. Once inside the salon everything is on the same level.
Parking & Transport
Excellent
Can't comment on the parking. Lothian buses 5, 11, 15, 16 & 36 both heading out of the city and back into the city stop close by and offer a frequent service.
Accessible Toilets
Good
Level access, but no grab rails or alarm system. No room for the wheelchair in the toilet, so necessary to transfer when using it. Staff are very helpful.
Staff
Excellent
Really helpful and understanding, and happy for clients either to remain in wheelchair or to transfer. And very good at their job.
Additional Information
Still using this excellent salon though we have moved to a different part of Edinburgh
