A Quick buy and use of 'Facilities' :D
4
4
Date of visit: July 2020
I am a carer or friend of a disabled person. I have experience of challenges around: moving around and understanding.
Overall Rating
Good
Went with family members as I have a hidden disability and went in with my sunflower lanyard, not sure due to 'covid' measures if there was a sign saying Exit only but as normal daft me went in the Exit to be prompted to go out and through the other door oops! Anyway, staff were friendly enough and not sure if I had missed the sign that did say Exit, didn't seem to see one... must have missed it... there didn't seem to be a big one. Went and got a drink and snack and to use the loos... This is possibly a one off so can't seem to do them for this, but the disabled toilet was out of order and had to use the normal ones, which was ok as am abled bodied enough. A bit of water on the floor and couldn't seem to get the loos to work but other than that and not wanting to use the dryer as there was a few people around everything went ok.
Disabled Access In and Around
Good
Parking & Transport
Excellent
Accessible Toilets
0Disabled loo out of order and didn't see the upstairs loo was available as it seemed closed off.
Staff
Excellent
Additional Information
Not sure how you'd rectify this but maybe like I've seen in other supermarkets and stores in other places to use motion sensor hand wash water etc, also not sure what you'd do if there was a queue.
