Very convenient and comfortable hotel
4
4
Date of visit: April 2017
I have experience of challenges around: moving around
Overall Rating
Good
Very central location, just outside Castle Walls, and with level access (though far too many cobbles) to the Castle and Cathedral. Disabled parking directly outside the door of the accessible room. Fully accessible room on ground floor, with access to hotel reception and dining room via step free (though sloping) outdoor path. Wet room with fixed seat in the shower, grab rails and non-slip floor. The wet room is good, but not entirely well thought out. The shower seat is too low. The only mirror is above and to the side of the toilet, rather than above the basin, so no good for shaving, and cannot be seen by anyone in a wheelchair or who cannot stand for long. There was no hot water in the basin, and the kettle provided for tea making could not fit in the basin to be filled. The bed(s) are slightly raised, so easy to get out of. There is the option of a large double or 2 twin beds. We had the double, and it was very comfortable. We just stayed the one night and it was very good for what we needed
Disabled Access In and Around
Excellent
Sloped path between the room and hotel reception, but step free
Parking & Transport
Excellent
Parked DIRECTLY outside the door of the accessible room.
Accessible Toilets
Excellent
In wet room. Personally, I would have preferred grab rails on either side of the toilet, but understand that may not be convenient for wheelchair users.
Staff
Excellent
very helpful and friendly
Additional Information
See review. We would definitely stay there again if in Lincoln
